Homely Privacy Policy

At Homely, your trust is our priority. We are committed to protecting your personal information and ensuring a safe and transparent shopping experience when you visit our Experience Center or interact with us online.

Information We Collect

Personal Information:

When you contact us, make a purchase, or sign up for updates, we may collect basic information, including your name, phone number, email address, and billing/shipping details.

Non-Personal Information:

We may collect non-identifiable details such as browsing preferences, product interests, and feedback to better understand customer needs.

How We Use Your Information

We use the information you provide to:

  • Process and fulfill your purchases.

  • Communicate with you regarding your orders, inquiries, or requests.

  • Share updates about new collections, offers, or relevant information (only if you opt in).

  • Improve our services, customer experience, and product offerings.

How We Protect Your Information

We follow standard data protection practices to safeguard your personal information. Access is restricted only to authorized team members, and we never sell, rent, or trade your personal data to third parties.

Sharing of Information

Your information may only be shared with trusted service providers (such as payment processors or delivery partners) when necessary to complete transactions or provide services.

Customer Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Opt out of receiving promotional communications at any time.

Cookies and Analytics (For Online Use)

If you visit our website in the future, we may use cookies or analytics tools to improve your shopping experience. You can manage or disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Homely

Square Tower 36/6, Mirpur Road, Bashundhara Lane

Beside Priyangon Shopping Centre, near Science Lab

Dhaka, Bangladesh